Return Policy
At Extair, your satisfaction matters to us. If something isn’t quite right with your order, we’ll do our best to help. Please review our return guidelines below:
- Returns are accepted within 30 days of purchase
- Items must be new, unused, and in resalable condition (including original packaging and components)
- Customers are responsible for return shipping costs
Quick & Easy Return Process
Before sending anything back, please contact us to request a return authorization. We’ll also ask for clear photos of the product and packaging to help us confirm conditions and speed up the process.
Restocking Fee
A restocking fee of up to 25% may apply depending on the product and condition when returned.
Once your return is received and inspected, we’ll process your refund to the original payment method. Please allow time for inspection and bank processing. Original shipping charges are not refundable.